Terms of service

OVERVIEW

Welcome to Orela. The terms "we", "us", and "our" refer to Orela. We operate this store and website, including related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience. Orela is powered by Shopify, which enables us to provide the Services.

These Terms of Service, together with any referenced policies, describe your rights and responsibilities when you use the Services. Please read them carefully because they include warranty disclaimers, limitations of liability, and other important terms.

By visiting, interacting with, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority where you live and that you have authority to use the Services and purchase products offered through the store.

You may be asked to provide information such as email address, billing details, payment details, and shipping information. You represent that the information you provide is accurate, current, complete, and that you have the right to provide it.

You are responsible for maintaining the security of your account credentials and for activity under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make efforts to accurately represent products and services in the online store. Product appearance, including color, may vary based on device settings and display configuration.

We do not guarantee that the appearance or quality of products purchased will exactly match images or descriptions shown online. Product descriptions may change at any time, and we may discontinue or limit quantities of products at our discretion.

SECTION 3 - ORDERS

Placing an order is an offer to purchase. We may accept, decline, cancel, or limit any order, including after submission, where necessary to address availability, payment issues, pricing errors, suspected fraud, or policy violations.

SECTION 4 - PRICES, BILLING AND SUBSCRIPTIONS

Prices are listed in the store and may change without notice. Taxes, shipping, and discounts may be calculated at checkout. You agree to provide current and valid payment information and authorize applicable charges.

If you select a subscription, you authorize recurring monthly charges until you cancel. The applicable recurring price and renewal terms are displayed before checkout and are governed by our Purchase Options Cancellation Policy.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery estimates are provided for convenience and are not guaranteed. Risk of loss may pass to you when products are delivered to the carrier or to the destination address, depending on applicable law.

SECTION 6 - INTELLECTUAL PROPERTY

The Services, including text, graphics, logos, images, design, and other content, are owned by or licensed to Orela and are protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or exploit any portion without permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to optional tools. These tools are provided as available and without warranties. Your use of optional tools is at your own discretion and risk.

SECTION 8 - THIRD-PARTY LINKS

Third-party links may direct you to websites not affiliated with us. We are not responsible for third-party content, policies, products, or services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

The store is powered by Shopify. Shopify provides technology that supports the Services, and your use of the Services may involve Shopify's processing of information as described in our Privacy Policy.

SECTION 10 - PRIVACY POLICY

Personal information submitted through the Services is governed by our Privacy Policy. By using the Services, you acknowledge the privacy practices described there.

SECTION 11 - FEEDBACK

If you submit reviews, ideas, suggestions, or other feedback, you grant us permission to use that feedback without restriction, compensation, or obligation to you.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, or availability. We may correct errors and update information at any time.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws or intellectual property rights, to harass or discriminate, to submit false information, to upload malicious code, to collect personal information unlawfully, or to interfere with security features.

SECTION 14 - AGENTS

Any person acting on behalf of another user represents that they have authority to bind that person or entity to these Terms.

SECTION 15 - TERMINATION

These Terms remain effective unless terminated by you or us. We may suspend or terminate access if we believe you have violated these Terms or applicable law.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and products are provided on an as available basis. We do not guarantee uninterrupted, timely, secure, or error-free use, and we do not warrant that results will meet your expectations.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Orela and its service providers will not be liable for indirect, incidental, punitive, special, or consequential damages related to your use of the Services or products.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold Orela harmless from claims arising from your breach of these Terms, violation of law, or infringement of rights of another person.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision is not a waiver. These Terms and referenced policies constitute the entire agreement between you and Orela concerning the Services.

SECTION 21 - ASSIGNMENT

You may not assign your rights or obligations under these Terms without our consent. We may assign these Terms as part of a business transfer or as permitted by law.

SECTION 22 - GOVERNING LAW

These Terms are governed by applicable law, without regard to conflict of law principles, except where consumer protection rules require otherwise.

SECTION 23 - HEADINGS

Headings are included for convenience only and do not affect interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We may update these Terms by posting a revised version on the website. Continued use of the Services after changes are posted means you accept the updated Terms.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms should be sent to support@tryorela.com.